Help & Support

Find instant answers to questions regarding AmniShield protection, local privacy guarantees, troubleshooting, and dedicated assistance channels.

quiz Frequently Asked Questions

8 questions

Yes! The core filtering engine—including local App Blocking, Keyword Filtering, and Website Blocker—is 100% free and open-source forever. Optional Pro Supporter Passes unlock cross-device remote cloud sync, password protection, and Windows Guardian enforcement.

Never. All keyword filtering, app usage monitoring, and domain filtering execute 100% locally on-device. We have zero telemetry, zero analytics trackers, and zero servers that store your browsing history or captured screen frames.

AmniShield utilizes Android's Accessibility API strictly to inspect active package identifiers and browser address bars against local domain databases in real time. This ensures instant, un-bypassable redirects without routing your web traffic through external VPN servers. Accessibility nodes are recycled immediately to prevent battery drain.

When you browse on Chrome, Edge, Brave, or Firefox, the on-device engine instantly cross-references the destination domain against 50,000+ curated filter list entries. If a match occurs, the browser immediately navigates away to a calm Mindful Block screen.

Cheat Hours let you schedule specific, temporary windows during the day (such as after Isha prayer) where certain entertainment apps are allowed. Once the duration expires, strict blocking re-engages automatically.

Yes. AmniShield features an Anti-Uninstall Guardian that locks Android System Settings and uninstaller dialogues behind a password or time-delayed lockout, ideal for accountability partners and parental supervision.

Open the AmniShield Android app → navigate to Blocks → Website Blocker → Custom Domains. From here, you can add custom domains to your personal blocklist or whitelist domains to ensure they are never intercepted.

Certain OEM battery management software (e.g., Samsung, Xiaomi, OnePlus) may restrict background services. Ensure that AmniShield is set to "Unrestricted" under Battery Optimization in Android Settings.

Supporter Passes utilize offline NIST P-256 ECDSA public-key verification (SHA256withECDSA). When activating, your device verifies the digital signature locally without transmitting your license key to external authentication servers.

support_agent

Direct Assistance Channels

mail

General Inquiries

Questions about features, roadmap, and non-technical topics.

info@alhaq.uk →

bug_report

Technical Support & Bugs

App issues, Accessibility service troubleshooting, or licensing questions.

support@alhaq.uk →

checklist What to Include When Reporting an Issue

To help our engineering desk investigate and resolve your issue rapidly, please provide:

check_circle Device Model: e.g., Samsung Galaxy S24, Google Pixel 8, or Windows 11 PC.
check_circle Operating System Version: e.g., Android 14 / 15 or Windows 11 Build 22631.
check_circle App Version: e.g., AmniShield v7.29.2026.
check_circle Exported Report (Optional): Settings → Error Reporting → Export Report and attach the file.

Support Independent Development

AmniShield is 100% free, open-source, and zero-telemetry. If AmniShield helps safeguard your family's digital focus, consider supporting future development on Ko-fi.